Privacy Policy for Road Assist

Last updated: 10/01/2024

Welcome to Road Assist. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how Road Assist collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our service, purchase a product, or sign up for our newsletter.

Controller

Road Assist is the controller and responsible for your personal data (collectively referred to as "Road Assist", "we", "us", or "our" in this privacy policy).

Contact Details

Our full details are:

Full Name of Legal Entity: Road Assist

Email address: info@road-assist.co.uk

Postal address: 19-21 Albion Place, Maidstone, ME14 5EG

Telephone number: 0330 043 2719

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier.
Contact Data includes billing address, delivery address, email address, and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
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[Continue with other relevant data categories, such as Profile Data, Usage Data, Marketing and Communications Data, etc.]

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
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4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.

External Third Parties such as service providers, professional advisers, regulators and other authorities.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

[Include details about your security measures.]

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
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